Field notes · August 19, 2026 · 1 min read
Why we don't build generic AI chatbots
The Chatbot Illusion
Chatbots are the most common enterprise AI request, but they are often the least useful. They require the user to know exactly what to prompt, and they are prone to hallucinations.
Deterministic Workflows
At Voco, we prefer invisible AI. Instead of a chat interface, we build deterministic pipelines. The user clicks a button, the AI runs a predefined extraction, and the result is displayed in a structured form. No prompting required. No hallucinations allowed.